The scientific way to better sleep: Developed with sleep scientists, this sound and light sleep aid relaxes your baby, encourages them into a deep sleep and prolongs the length of their sleep
Pink noise: Mimics the natural sounds of the womb and encourages baby to fall asleep faster, deeper and for longer as it provides them with a comforting, familiar and more natural background noise
Red light: The soothing red light allows the production of melatonin, the sleep hormone, and is minimally stimulating so won?t disturb baby (or you) once asleep
Pulsing glow: The rhythmical pulses of soft light mimic the slow, deep breaths of baby?s relaxed breathing rate which calms baby and helps them to drift off to sleep
Intelligent CrySensor technology: The integrated CrySensor listens out for baby?s cries during the night and automatically turns the device back on to soothe baby back to sleep
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Vendor Information
- Store Name: Ozeyhome
- Vendor: Ozeyhome
-
Address:
Amman
Wasfi At-Tall St. 235
Amman
Amman - No ratings found yet!
1. When Refunds or Returns Are Accepted
Refunds or returns are only accepted in the following two situations:
1.1 The Item Arrived Broken or Damaged
If the customer receives an item that is broken, damaged, or not functioning as expected, they may request a refund or a replacement.
1.2 Order Was Not Delivered Within the Promised Time
If Suum fails to deliver the order within the promised delivery time, the customer is eligible for a refund.
No other reasons qualify for a refund or return.
2. How to Request a Refund
To request a refund, customers must contact Suum support and provide:
Order number
Photos or proof (if the item is broken)
A brief explanation of the issue
Only requests that meet the two approved conditions above will be accepted.
3. Refund Processing Time
Once the refund request is approved, the processing may take up to 14 days.
4. Refund Methods
Approved refunds can be issued in one of the following ways:
4.1 Refund to Original Payment Method
The refund amount can be returned to the same payment method used during purchase.
4.2 Refund to Suum Wallet
Customers may choose to receive the refund amount in their Suum Wallet.
Wallet refunds are processed faster and become available immediately after approval.
5. Non-Refundable Cases
Refunds or returns will not be accepted if:
The customer changed their mind
The customer ordered the wrong item
The customer does not like the product after receiving it
Delivery is delayed due to courier issues outside Suum’s control
6. Contact Us
For refund or return inquiries, please contact:
Email: returns@suummarketplace.com , or create a ticket.
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