Privacy Policy – Suum

Last Updated: 1 December 2025

Welcome to Suum Marketplace. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and services.

By creating an account or using Suum, you agree to the terms outlined in this policy.

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1. Information We Collect

1.1 Personal Information

When you create an account or place an order, we may collect:

• Full name

• Email address

• Phone number

• Delivery address

• Payment information (processed securely through third-party providers; we do not store full credit card numbers)

1.2 Usage Information

We may collect:

• App activity

• Pages and products browsed

• Device information (model, operating system, IP address)

• Log data and analytics

1.3 Order Information

When making purchases, we collect:

• Items ordered

• Order history

• Delivery details

• Communication regarding your order

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2. How We Use Your Information

We use your information to:

• Create and manage your Suum account

• Process orders and payments

• Provide order updates and delivery notifications

• Improve the app experience and customer service

• Prevent fraud and maintain security

• Send promotional offers (only if you choose to receive them)

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3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with:

• Vendors/Sellers to process your orders

• Delivery partners to deliver your items

• Payment gateways to process secure payments

• Service providers (analytics, technical support)

• Legal authorities if required by law

All partners are required to protect your data and use it only for the intended purpose.

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4. Data Storage & Security

We take your privacy seriously and use industry-standard measures to protect your information, including:

• Encrypted connections

• Secure servers

• Limited access to personal data

Although we work hard to protect your information, no online platform can guarantee 100% security.

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5. Your Rights

You have the right to:

• Access your personal information

• Update or edit your information

• Request deletion of your account

• Opt out of marketing emails or notifications

You can manage most settings directly in the app or by contacting us.

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6. Cookies & Tracking Technologies

Suum may use cookies or similar tools to:

• Improve performance

• Personalize content

• Analyze app usage

You can manage or disable cookies through your device settings.

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7. Children’s Privacy

Suum does not knowingly collect data from individuals under 8 years old.
If we discover such data, we will delete it immediately.

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8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted in the app, and continued use of Suum means you accept the updated policy.

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9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: customers@suummarketplace.com