الوصف

Modern Architectural Lighting

Bring a refined presence to your space with the Qurtuba, a distinctive table lamp featuring a striking blend of Tech and a sleek, modern aesthetic.

Craftsmanship & Quality

Origin: Proudly manufactured in Jordan using advanced 3D-printing technology.

Material: Crafted from high-quality, eco-conscious material (PLA).

Finish: Features a premium matte finish for a sophisticated, tactile texture.

Note on Artisan Quality: Because of the unique nature of 3D printing, minor variations in texture or finish are a natural result of the process—meaning your lamp is beautifully one-of-a-kind.

 Product Care & Usage Guide

To preserve the quality, safety, and longevity of your 3D-printed lamp, please follow these simple guidelines:

💡 Lighting & Bulb Safety

LED Bulbs Only: Your lamp includes an LED bulb. For future replacements, use LED bulbs only (Maximum 9W).

Warning: Do not use incandescent, halogen, or high-wattage bulbs. These generate excessive heat that may deform the material.

 Environmental Care

Placement: Designed for indoor use only. Always position on a stable, flat surface.

Temperature Control: To maintain structural integrity, avoid exposing the lamp to temperatures exceeding 45°C (113°F).

Sunlight: Keep out of direct, prolonged sunlight to prevent UV fading.

 Cleaning & Maintenance

Power: Always unplug the lamp before cleaning.

Dusting: Gently dust using a soft, dry microfiber cloth or a soft-bristle brush.

Avoid Liquids: Do not use water, abrasive cleaners, alcohol, or solvents.

⚠️ Safety First

Decorative Use: This item is intended for decorative use.

Do Not Cover: Never cover the lamp with fabric or cloth while it is in use.

Keep Safe: Keep out of reach of small children.

 

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Vendor Info

Vendor Information

  • Store Name: Qumrah
  • Vendor: Qumrah
  • Address:
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Warranty Policy

1. When Refunds or Returns Are Accepted

Refunds or returns are only accepted in the following two situations:

 

1.1 The Item Arrived Broken or Damaged

If the customer receives an item that is broken, damaged, or not functioning as expected, they may request a refund or a replacement.

 

1.2 Order Was Not Delivered Within the Promised Time

If Suum fails to deliver the order within the promised delivery time, the customer is eligible for a refund.

 

No other reasons qualify for a refund or return.

 

2. How to Request a Refund

To request a refund, customers must contact Suum support and provide:

 

Order number

 

Photos or proof (if the item is broken)

 

A brief explanation of the issue

 

Only requests that meet the two approved conditions above will be accepted.

 

3. Refund Processing Time

Once the refund request is approved, the processing may take up to 14 days.

 

4. Refund Methods

Approved refunds can be issued in one of the following ways:

 

4.1 Refund to Original Payment Method

The refund amount can be returned to the same payment method used during purchase.

 

4.2 Refund to Suum Wallet

Customers may choose to receive the refund amount in their Suum Wallet.

Wallet refunds are processed faster and become available immediately after approval.

 

5. Non-Refundable Cases

Refunds or returns will not be accepted if:

 

The customer changed their mind

 

The customer ordered the wrong item

 

The customer does not like the product after receiving it

 

Delivery is delayed due to courier issues outside Suum’s control

 

6. Contact Us

For refund or return inquiries, please contact:

Email: returns@suummarketplace.com , or create a ticket.

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